{"id":2100,"date":"2026-03-19T08:01:17","date_gmt":"2026-03-19T07:01:17","guid":{"rendered":"https:\/\/booknext.synext-it.com\/?page_id=2100"},"modified":"2026-06-09T13:15:08","modified_gmt":"2026-06-09T11:15:08","slug":"agb","status":"publish","type":"page","link":"https:\/\/booknext.synext-it.com\/en\/agb\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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Terms & Conditions<\/h1>

for the use of the BookNext platform (website & app)<\/p>

Status: April 2026<\/strong><\/p>

1. Scope<\/h2>

1.1 These General Terms and Conditions (GTCs) apply to all contracts between Synext IT, BookNext, Becklemer Weg 11, 45711 Datteln, Email: service@booknext.synext-it.com<\/strong><\/a> (hereinafter referred to as the \u201eProvider\u201c) and entrepreneurs within the meaning of \u00a7 14 BGB (hereinafter referred to as the \u201eCustomer\u201c) regarding the use of the BookNext platform.<\/p>

1.2 The Provider\u2019s services are intended exclusively for entrepreneurs (B2B). However, the mobile application provided via the platform may be used by end users, including consumers, for booking appointments. Contractual relationships regarding booked services arise exclusively between the respective Customer and the end user.<\/p>

1.3 These GTC shall apply exclusively. Any differing, conflicting, or supplementary general terms and conditions of the Customer shall only become part of the contract if and to the extent that the Provider has expressly agreed to their validity.<\/p>

1.4 Insofar as additional contractual documents or individual agreements in text or written form have become part of the contract alongside these GTC, such documents or agreements shall take precedence over these GTC in the event of any contradictions.<\/p>

2. Subject Matter of the Contract and Scope of Services<\/h2>

2.1 The Provider provides a SaaS platform (Software-as-a-Service) for the integration, management, and display of online appointment booking systems of businesses within a mobile application and on connected digital interfaces.<\/p>

2.2 The services particularly include the technical integration of third-party systems, especially content management and booking systems such as WordPress and Amelia, as well as the provision of the technical infrastructure for the display and use of appointment bookings by end users.<\/p>

2.3 The specific scope of services is determined by the service description on the website, the selected subscription, and any individual agreements between the Provider and the Customer.<\/p>

2.4 The Provider is solely responsible for the technical provision, integration, and availability of the platform within the agreed scope. No specific economic success is owed, in particular no specific number of bookings, sales, or customer inquiries.<\/p>

2.5 The Provider is not itself the provider of the services bookable via the platform. The services displayed and bookable through the platform are offered exclusively by the respective Customer under their own responsibility.<\/p>

3. Conclusion of Contract<\/h2>

3.1 The presentation of the services on the website or within other digital offerings of the Provider does not constitute a legally binding offer, but rather a non-binding invitation for the Customer to submit an offer.<\/p>

3.2 The contract is concluded as soon as the Customer completes the ordering process in full and the booking or payment has been successfully completed, or the Provider expressly confirms the order.<\/p>

3.3 The contract is concluded electronically.<\/p>

4. Registration and Access<\/h2>

4.1 Insofar as registration is required for the use of the platform, the Customer is obliged to provide complete, up-to-date, and truthful information during the registration process.<\/p>

4.2 The Customer shall keep their access credentials confidential and protect them from access by unauthorized third parties.<\/p>

4.3 The Customer is obliged to inform the Provider without undue delay if there are indications of any unauthorized or abusive use of their access credentials.<\/p>

4.4 The Customer is responsible for all activities carried out using their access credentials, provided that the Customer is responsible for the misuse.<\/p>

5. Remuneration and Payment Terms<\/h2>

5.1 The use of the platform is subject to a paid subscription.<\/p>

5.2 The prices stated on the website at the time the contract is concluded shall apply. Currently, the following models are offered:<\/p>